Back Office Certified Medical Assistant
Job Summary
Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Responsibilities
Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam
Explain prescribed procedures and treatments to patients
Administer oral medications and injections
EKG and ortho-glass splinting system
Ensure all ordered tests are performed accurately and in a timely manner
Administer prescribed medications and treatments in accordance with the approved procedure
Draw blood and preparation labs for reference lab processing and/or in-house processing
Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions
Respond to all lab messages and call back requests
Perform all drug screening procedures in accordance with established rules and regulations
Ensure patient immunizations are well documented and administered in accordance with the approved procedure
Conduct physician referrals as well as service pre-certifications on an as-needed basis
Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Ability to help cover front CMA duties if needed
Cross training in Radiology (limited X-Ray and front desk operations)
Qualifications
Certified Medical Assistant (CMA) credential required.
High school diploma or equivalent; additional medical office training preferred.
Previous experience in urgent care, primary care, or fast-paced healthcare environment preferred.
Proficient in electronic health records (EHR) and Microsoft Office Suite.
Strong interpersonal and communication skills with a patient-focused attitude.
Ability to multitask, prioritize, and work efficiently under pressure.
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.